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Disconnect a power supply

There are a number of reasons why you may need to disconnect your power supply while work is carried out at your property.

Complete this form to request to to disconnect the electricity supply to your property ahead of demolition. A fee of $762.10 will apply.

Please note:

  • If a property has been disconnected for more than six months, Horizon Power requires either an Electrical Safety Certificate or a Notice of Completion from a licensed electrical contractor to ensure the property is safe for reconnection.  
  • Application and Agreement for Network Services form (AANS)Download

Complete this form if you need to temporarily interrupt power supply to your home or business (for example to carry out renovations).

A $762.10 fee will apply for us to disconnect power at the pole/pillar (LV only). 

The submission of a Preliminary Notice by the electrical contractor ahead of electrical work being carried out within the premise will also trigger this process. This fee is charged for both disconnection and again for reconnection if we need to visit the property twice. 

Please note:

  • If a property has been disconnected for more than six months, Horizon Power requires either an Electrical Safety Certificate or a Notice of Completion from a licensed electrical contractor to ensure the property is safe for reconnection.  
  • Application and Agreement for Network Services form (AANS)Download

Re-connection of installations that have been disconnected

In order to comply with our obligations under the Electrical Act of 1947: Regulation 242.1 (parts A, B & C) and ensure properties are safe for reconnection, Horizon Power requires that all installations that have been disconnected for a time period of six months or greater be tested by a licensed electrical contractor prior to reconnection.

Once the testing is complete the electrical contractor will submit:

  • an Electrical Safety Certificate (a standardised form available from the Office of Energy Safety and the only ones acceptable by Horizon Power), or
  • a Notice of Completion (if they have conducted notifiable electrical work to ensure the property is safe for reconnection), to Horizon Power’s Inspectorate by email electricalnotices@horizonpower.com.au or fax (08) 6310 1044.

Upon receipt of the compliant Safety Certificate or Notice of Completion, a service order will be raised to reconnect the property. The Safety Certificate or Notice of Completion must state that the installation has been tested and is safe to be connected to supply and be no older than one month from the request for connection.

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