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I’m having problems with the app. What should I do?

We recommend downloading the latest version of the app to see if that resolves the problem. 

If your issue persists, please report the problem to us. Simply scroll down to the Help section in the app menu and select App feedback.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

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