Skip to main content
Find out how Horizon Power and the WA Government are helping to keep you connected through COVID-19. Find out more


I’m having problems with the app. What should I do?

We recommend downloading the latest version of the app to see if that resolves the problem. 

If your issue persists, please report the problem to us. Simply tap the More icon on the home screen and select Feedback.  

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

* Indicates a mandatory field.

Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details