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The estimated projected spend is not what I was expecting. How accurate is this figure?

The estimated projected spend is based on your current usage, and excludes REBS, rebates, concessions, payments and outstanding debts.

The projected spend is an estimate only, and will become increasingly accurate as the end of the billing period approaches. The figure shown can vary due to factors such as actual usage and the proportion of the bill that is based on a fixed vs variable charge e.g. smaller bills will have a bigger proportional fixed charge.

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