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Notification of Planned Power Interruption

If for any reason, Horizon Power fails to provide you with three days notification of a planned power interruption, you may be eligible to claim a $20 payment.

Eligibility criteria
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Please read the following eligibility criteria

The payment is available to electricity account holders in Western Australia that consume less than 50 MWh* of electricity per year (this equates to electricity bills less than $8,000 per year).

You can check your average daily consumption in “units” by looking at the front of your electricity bill - 50 MWh is approximately 137 units of consumption per day over the year. The under-50 MWh threshold includes most houses and small businesses.

To continue with your application, please read and confirm that you meet each of the following eligibility criteria: