Planned outage confirmation

Thanks for confirming you've been notified about the outage

Please remember to put your outage action plan in place on the day.

We'll send you a reminder about the planned outage a day before

Create an outage action plan

If you have registered the life-support equipment at your premises with us, we’ll always try to contact you before any planned power interruptions. This will give you the opportunity to put a back-up plan into action:

Create & share your action plan

Talk to any carers, family and friends about making an action plan to cover what to do if your electricity supply goes off without warning.

Have an alternative power source nearby

Such as a battery backup system, portable or fixed generator.

Know the location of your nearest hospital

Be prepared to leave your home if an extended outage occurs.

Keep emergency phone numbers handy

For your doctor, fire department, police and ambulance services and our 24/7 faults line (13 23 51).

Always have a phone available

That doesn’t rely on mains power.

Have a battery-operated radio and torch

On hand with fresh batteries and set of spare ones closeby.

During a storm

Listen to the radio to keep up with the latest weather conditions.

Be prepared to leave your home

If an extended outage occurs

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.