You can't see an electrical fault, but you can feel one
To be safe, report all shocks and tingles immediately on 13 23 51
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How can we help?
Common questions
- How do I register as a life support customer?
- I’m moving house – how do I open or close my electricity account?
- How do I update the details on my electricity account?
- What is MyPower and is it right for me?
- What changes can I make to reduce my power bill?
- How do I make a claim?
- How do I report a faulty streetlight?
My Account and mobile app
Download our app
Keep track of how much electricity you are using at any time, from anywhere.
Easy ways to save
If your appliances could talk, what would they say?
Discover the easy ways to save on your energy bills.
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Just for kids
Learn about electricity through fun games and learning tools.
