Sunshine Saver
Now you can have your time in the sun.
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A new energy solution making it easier for more households to save on their energy bills
Sunshine Saver is a new subscription-based product
That gives you the freedom and flexibility to start saving on your energy bills.It has been made especially for people who are renting their homes or have been recognised by Horizon Power as having ongoing financial hardship that would prevent them from being able to invest in their own renewable energy generation, such as installing their own solar panels.
See if you're eligible
Enjoy the benefits of Sunshine Saver
For eligible customers, Sunshine Saver will allow you to share in the benefits from our investment in local renewable energy and help you save on your energy bills.
How does the Sunshine Saver subscription work?
For a $1 daily subscription fee
Applied to your account and included in your bill.
You'll get 5 units each day
That's $1.58 in daily bill savings, credited to your account regardless of energy usage *.
Plus 10% discount on additional units
Used between 6am - 6pm, every single day.
Saving you around $41 each bill *
Shift more usage to daytime hours and save more.
* These are approximate savings only, based on the average consumption of a residential A2 tariff customer in in the Gascoyne Mid-West and Norseman areas. Individual customer savings will vary depending on energy used during 6am and 6pm. There is no rollover of unused energy. Not eligible for DEBS payments.
I was expecting a savings of maybe $25 to $30 but I saved more than I expected. I think it was about $40 that I’m ahead.
Jody signed up and made a few simple changes to her household habits. She was happy to see savings on her very next bill.
Jody, plus 3 kids
EsperanceThings you need to know
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Compare energy charges - with and without Sunshine Saver
A2 Residential Tariff A2 Residential Tariff+ Sunshine Saver Usage charges (¢ per unit):
6 am - 6 pm (after the first 5 units consumed)31.5823 ¢ 28.4241 ¢ Usage charges (¢ per unit):
All other times31.5823 ¢ 31.5823 ¢ Daily supply ($ per day) $1.1322 $1.1322 5 units (5 kWh)
n/a $1.58 credit applied every day Daily Subscription n/a $1 a day
All prices are correct as at 1 July 2024, include GST (except where noted otherwise), and are subject to change at any time. -
The fine print
Horizon Power Sunshine Saver Product Disclosure Statement
1. What is Sunshine Saver?
- 1.1 Sunshine Saver is a “concession” within the meaning of the Horizon Power standard form contract.
- 1.2 Here’s how it works:
- 1.3 Pay the daily subscription fee listed on our website at www.horizonpower.com.au which is subject to change from time to time and for each day you remain an active Sunshine Saver subscriber you receive:
- 1.3.1 a credit for 5 units of energy per day with each unit having the same value as a unit of energy under the A2 Residential Tariff and
- 1.3.2 10% off the variable component of the A2 residential tariff for energy consumed each day in excess of 5 units between 6am and 6pm, AWST time.
- 1.4 The number of subscribers we can offer Sunshine Saver is limited.
2. Are you eligible to subscribe to Sunshine Saver?
- 2.1 You are eligible to subscribe in relation to a premises provided that:
- 2.1.1 at the time your application to subscribe is processed by us, the limit on the number of Sunshine Saver subscribers has not been exceeded;
- 2.1.2 you are an individual and not a business;
- 2.1.3 your Horizon Power customer account is in your personal name and not a business name;
- 2.1.4 you do not receive any allowance or contribution from your employer toward your Horizon Power electricity bill;
- 2.1.5 you are supplied on our A2 residential tariff, and are not a pre-paid meter customer;
- 2.1.6 we supply you at a residential premises in a Sunshine Saver Eligible Location listed on Horizon Power’s website at www.horizonpower.com.au;
- 2.1.7 you do not have a rooftop solar PV system;
- 2.1.8 and you meet one of the following requirements:
- you lease the property you're currently living in; or
- you hold a valid Concession Card (Centrelink health care card, Centrelink Pensioner Concession Card, Veterans Affairs Gold card or Veterans Pensioner Concession Card); or
- you satisfy Horizon Power’s hardship requirements, as set out in Horizon Power’s hardship policy.
- 2.2 Horizon Power will conduct regular audits for the purposes of ensuring compliance with the eligibility criteria set out in items 2.1.2 to 2.1.5 above. If you are an active subscriber yet deemed no longer eligible your subscription may be cancelled. Additionally, Horizon Power may at times ask you to demonstrate to our reasonable satisfaction that you satisfy all the eligibility criteria. And we can ask more than once.
3. Will Sunshine Saver subscriptions last forever?
- 3.1 Horizon Power can vary the structure or any other characteristics of Sunshine Saver, including subscriber limits, from time to time and for any reason.
- 3.2 Horizon Power can discontinue the product entirely at any time and for any reason.
- 3.3 If we do that, we will give you notice in your next bill.
- 3.4 If you stop being eligible for the subscription, we can cancel your subscription.
- 3.5 You can also opt-out of the subscription at any time, with one day’s prior notice to us. And you must opt-out or otherwise advise us if you become ineligible, in accordance with our standard form contract
4. Some small print
- 4.1 Nothing in this product disclosure statement varies:
- 4.1.1 the Horizon Power standard form contract;
- 4.1.2 the Code of Conduct for the Supply of Electricity to Small Use Customers;
- 4.1.3 and any rights we may have under any laws, including without limitation the Electricity Industry Act 2004 (WA) and the Energy Operators (Powers) Act 1979 (WA).
- 4.2 If there is any inconsistency between any part of this product disclosure statement and any of the documents, instruments or legislation referred to above, then those take priority over the product disclosure statement to the extent of the inconsistency.
Anyone who wants to save money should do it – those savings are better off in their pocket.
Frank’s household energy use was already lower than the average Esperance home. But, he still achieved immediate savings on his bill!
Frank, croquet enthusiast
EsperanceFrequently asked questions
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Why is Horizon Power launching Sunshine Saver?
Sunshine Saver is a new subscription based product that is designed to help people who can’t access the benefits of rooftop solar, save on their energy bills.
In support of the State Government’s Net Zero target - to reduce carbon emissions by 80% by 2030 - Horizon Power is increasing its investment in renewable energy. Sunshine Saver allows you to share in the benefits of this investment.
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How do I subscribe to Sunshine Saver?
Online
Answer a couple of questions to see if you're eligible. If you are - that's great news. Leave us your details and we'll send you a link to quickly subscribe online - just have your contact details and account number handy.
Over the phone
We'll check if you're eligible first and then set up your subscription. Call us anytime between 8am to 5pm on 1800 267 926.
In person
At the two Horizon Power offices that service eligible Sunshine Saver towns:- Esperance
143 Sims St, Esperance between 8am - 4pm - Carnarvon (Cue, Meekatharra, Norseman, Sandstone, Wiluna and Yalgoo)
Corner Robinson Street And Iles Road, East Carnarvon between 8am - 4pm
- Esperance
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Why is Sunshine Saver only available in some towns?
Sunshine Saver was originally launched in Esperance in October 2023 following the successful commissioning of the Shark Lake Renewables Hub in 2022.
More recently, towns in the Mid-West region had renewable energy introduced into their grids prompting the expansion of Sunshine Saver for eligible customers in the following towns:- Cue
- Meekatharra
- Norseman
- Sandstone
- Wiluna
- Yalgoo
As Horizon Power continues to increase its investment in renewables energy, further towns may become eligible for Sunshine Saver.
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Will my daytime energy be directly supplied by the local solar farm?
Across our Sunshine Saver towns, the generation mix includes solar and wind along with support from gas, diesel, and battery storage.
Renewable generation is highly variable - for example, the solar farm generates less energy on cloudy days. This means we rely on some non-renewable sources to maintain a reliable supply of energy to the towns.
Renewable energy generation is fed in to our networks where it mixes with some non-renewable sources; before being supplied to your home.
That's why we purchase renewable energy certificates from local renewable energy sources to offset the account credits being applied to customers as part of our Sunshine Saver product.
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Who is eligible for Sunshine Saver?
Sunshine Saver is only available in eligible towns:
- with a personal name on a residential A2 tariff account;
- not receiving an energy allowance from their employer; and
- without an existing rooftop solar PV system.
And in addition to the above - you must meet one of the following eligibility criteria:
- Renting your home
- Eligible concession card holder
- Registered as a Horizon Power hardship customer
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Do I need to supply proof of eligibility?
No.
However, in line with the Sunshine Saver Product Disclosure Statement, we might need you to provide evidence to support your eligibility. For example, you may be asked to provide a copy of your rental agreement. -
Can I transfer my subscription if I move home?
If you're moving to another property in an eligible town - you still might be eligible for Sunshine Saver.
First, you’ll have to cancel your existing subscription and subscribe to Sunshine Saver once you've moved into the new property.
If you still meet all the eligibility criteria at your new property - you can subscribe to Sunshine Saver straight away. -
I have rooftop solar, why can’t I subscribe to Sunshine Saver?
Having your own rooftop solar system is still one of the best ways to save on your energy costs and reduce your carbon footprint.
We’ve designed Sunshine Saver for those households who face a lot of barriers to installing rooftop solar. This includes households experiencing financial hardship and those who rent their home.
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Can I subscribe if my partner or another household member has a valid concession card?
Yes. As long as they are added to your account as an authorised contact with their concession card linked to the account.
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Can I subscribe multiple properties?
Yes, as long as each property meets the Sunshine Saver eligibility requirements. Please note, subscription fees will be payable for all properties.
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I operate my property as an Air BnB. Will this property be eligible?
No. You must be living at the property to be eligible for Sunshine Saver.
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How do I subscribe to Sunshine Saver?
Online
Answer a couple of questions to see if you're eligible. If you are - that's great news. Leave us your details and we'll send you a link to quickly subscribe online - just have your contact details and account number handy.
Over the phone
We'll check if you're eligible first and then set up your subscription. Call us anytime between 8am to 5pm on 1800 267 926.
In person
At the two Horizon Power offices that service eligible Sunshine Saver towns:- Esperance
143 Sims St, Esperance between 8am - 4pm - Carnarvon (Cue, Meekatharra, Norseman, Sandstone, Wiluna and Yalgoo)
Corner Robinson Street And Iles Road, East Carnarvon between 8am - 4pm
- Esperance
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Are there any other charges to subscribe?
No. Other than the $1 daily subscription fee, there's no other set up fees, lock-in contracts or ongoing costs of any kind associated with Sunshine Saver.
Don't forget to read the Sunshine Saver Product Disclosure Statement for all the finer details. -
What if I don't save on my energy costs?
We've designed Sunshine Saver to help ensure you don't end up paying more for your energy use.
The $1 Daily Subscription Fee is less than the 5 units of energy credited to your account every day - which is a daily credit of $1.54.
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Do you need access to my home to be able to subscribe?
No - we don't need to make any changes at your property. The meter connected to your home, sends us your energy usage data automatically. This is all we need to calculate your savings and pass on the benefits of Sunshine Saver with you.
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Do I need to make any changes to subscribe or start saving?
No, you don’t need to have anything installed on your rooftop or in your home. Your existing electricity meter can provide usage data between 6am and 6pm.
To maximise the benefits of Sunshine Saver - try and shift more of your usage to daylight hours if possible. To take advantage of the 10% discounted usage rate for any every extra unit (kWh) consumed - above the 5 units credited daily.
For example, you could set your washing machine or dishwasher to run between 6am and 6pm or set your air-conditioner to run 2 hours before you get home in the evening to pre-cool or heat your home.
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What if I don't save on my energy costs?
We've designed Sunshine Saver to help ensure you don't end up paying more for your energy use.
The $1 Daily Subscription Fee is less than the 5 units of energy credited to your account every day - which is a daily credit of $1.54.
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What if I get solar?
If you do make the switch to rooftop solar... firstly, congratulations! Solar is a great investment towards cleaner, cheaper energy.
However, you'll no longer be eligible for Sunshine Saver. Once your solar is installed and Horizon Power resets your meter, we will cancel your subscription. -
Can I transfer my subscription if I move home?
If you're moving to another property in an eligible town - you still might be eligible for Sunshine Saver.
First, you’ll have to cancel your existing subscription and subscribe to Sunshine Saver once you've moved into the new property.
If you still meet all the eligibility criteria at your new property - you can subscribe to Sunshine Saver straight away. -
Can I unsubscribe at any time?
Yes, you can opt out of Sunshine Saver by:
- calling us on 1800 267 926 anytime Monday to Friday between 8am - 5pm.
There are no cancellation fees and you can choose to resubscribe down the track - as long as the product isn't fully subscribed (500 households).
Following an initial pilot in Esperance, the Sunshine Saver regional expansion is co-funded by the Australian and WA State Governments. |
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.