Don’t pull or replace fuses
If your power has been cut off, you can’t reconnect it by replacing a fuse in your meter box.
If you replace a Network Operator fuse, it won’t give you credit on your prepaid account. Pulling or replacing a fuse can cause serious injury, puts your life at risk – and it could even be an offence .
If you need to replace a Network Operator fuse, call us on 13 23 51 or contact a qualified electrician.
Always use a licensed contractor
Electricity is dangerous. Don’t risk causing harm to you or your family by doing your own electrical work.
Protect your household with a Residual Current Device
Electrical accidents can happen in an instant and RCDs can help to protect you and your family.
Know how to use your generator safely
You might have a portable generator to provide a back-up power supply for lighting, refrigerators and other essential appliances during power outages
Electricity near swimming pools can be fatal
Electric shocks received around a swimming pool are more likely to be fatal than those received in other locations, as bare feet, minimum clothing and wet skin reduce your body’s insulation and resistance.
Never use a portable electrical appliance or place an extension cord where it could be splashed or fall into the pool.
Private power poles
Your private power pole is your responsibility. Learn how to keep your pole safe and well-maintained.
Electricity is all around us
Read our quick guide on how to take care around electrical infrastructure you can and can't see.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.