Never pull a fuse
If your power is out you should first check your fuse box to see if it's switched to the ON position. If it's switched to ON - you may need to replace a Network Operate fuse. It's never safe to replace this yourself. Instead, contact Horizon Power or an electrical contractor to assist.
To keep your family and friends safe, it's important everyone knows what to do – and what NOT to do!
Remember, if you pull a fuse it could put your life at risk
And can cause serious injury or even worse be...
More safety tips around the home
Shocks and tingles
You can't always see an electrical fault, but you can feel one. Always report electric shocks and tingles to us on 13 23 51.
Help by staying at least 10m away
When you see a fallen powerline, the best way to help is to call Horizon Power immediately on 13 23 51.
Green domes contain live wires
In the parts of our network which are underground, powerlines are sunk beneath the ground and a mini-pillar or ‘green dome’ is installed just inside the property to connect homes to the network.
Don't forget it's never safe to replace a Network Operator fuse yourself
If a fuse needs to be fixed or replaced, call an authorised electrical contractor or Horizon Power.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.