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Power outages

Here you will find information about planned and unplanned power outages, how to report a fault and make a claim.
Faults & power outages

Faults & power outages

Here you will find information about planned power outages, faults and electricity supply interruptions when they occur.

Contact

Report a fault or issue

Is your power out and it's not listed on our faults & outages page? Contact us.

Tips during a power outage

Tips during a power outage

Useful information about what to do if the power goes out.

Report a faulty streetlight

Report a faulty streetlight

Complete this online form and let us know of any faults with our street lights.

Make a claim

Make a claim

If for any reason your power supply is interrupted, and the interruption is caused by us, you may be able to make a claim for compensation.

Register as a life support customer

Register as a life support customer

If you require life support equipment at your home, please register this information so that we can contact you if there are any planned power interruptions in your area.