Register for life support
If you use life support equipment at home, you need a continual supply of electricity to keep it running. We want to make sure you have advanced notice of any planned outages in your area. Find out how to register your equipment with us and create a power outage action plan.
Eligible life support equipment
The life support equipment in your home can be registered with us if it’s specified under the under the WA Government's Life Support Electricity Subsidy Scheme.
This equipment must be prescribed by an authorised medical practitioner and must be operated at the applicant’s home address.
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Adult equipment
Adult - Life support equipment CPAP Machine - only when required as life support equipment.* Feeding Pump Heart Pump Machine Assisted Peritoneal Dialysis Equipment Nebuliser - when a tracheostomy is expected to be in place for more than 6 months and nebulised therapy is required for life support purposes. Oxygen Concentrator - standard capacity Oxygen Concentrator - high capacity ‘Newlife Intensity'. Suction Pump Ventilator - VPAP or BPAP Machines
* Only CPAP machines that are clinically prescribed for severe obstructive sleep apnoea critical for life support with use for over four hours per night are eligible.
**A child is defined as being under the age of 16 years. -
Child equipment
Child – Life support equipment Apnoea Monitor CPAP Machine - used every day for 1-2 hours per day. Feeding Pump Heart Pump Machine Assisted Peritoneal Dialysis Equipment Nebuliser - only when used every day for 1-2 hours per day. Oxygen Concentrator Suction Pump Ventilator - VPAP or BPAP Machines
* Only CPAP machines that are clinically prescribed for severe obstructive sleep apnoea critical for life support with use for over four hours per night are eligible.
**A child is defined as being under the age of 16 years.
Notify us as soon as possible
We'll make sure your power supply needs are considered immediately if an outage occurs.
> Call 1800 267 926 - weekdays (8am - 5pm)
Complete the registration form
You'll need the life support patient's details and the Horizon Power's account holder's details.
Meet with your medical practitioner
To get your completed Life Support Equipment Registration form certified.
You need to do this within 20 days of notifying us of your need to register life support equipment.
Send the certified form back to us
We'll assess your life support details and confirm the outcome of your application in writing.
Create an outage action plan
Talk to your carers, family, and friends about making an outage action plan to cover what to do if your electricity supply goes off.
If you have registered the life-support equipment with us, we’ll always try to contact you before any planned power interruptions. This will give you the opportunity to put your outage action plan into action.
When preparing your outage action plan, consider the following:
- Keep emergency phone numbers handy for your doctor, fire department, police, and ambulance services.
- Knowing the location of your nearest hospital.
- Always have an alternative power source nearby such as a battery backup system or a generator.
- Always have a phone and phone charger available that doesn’t rely on mains power.
- Have a battery-operated radio and torch on hand with fresh batteries.
- During a storm, listen to the radio to keep up with the latest weather conditions.
- Be prepared to leave your home if an extended outage occurs.
Please make sure your life support equipment is registered with us so we can help support you through a planned or unplanned outage.
Keep your details up to date
Once your equipment is on our register, we’ll get in touch with you to confirm your registration once each year. If anything changes in the meantime, please contact us.
Your application will need to be re-certified by a medical practitioner once every 3 years to make sure your registration is kept up to date.
Life Support Equipment Electricity Subsidy
If you’re eligible for the Life Support Equipment Electricity Subsidy Scheme, you could receive help to cover electricity costs associated with operating life support equipment at your home.
Call us on 1800 267 926 to discuss your eligibility.
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