From February 2020, Horizon Power is running a 12-month Electric Vehicle Pilot to gain insights into user charging behaviour and the impact electric vehicles will have on Horizon Power microgrid networks.

Electric Vehicles (EVs) are about to become the new normal, and at Horizon Power we’re preparing for a future filled with clean, green electric cars.

If you are struggling to meet the payment required, please contact us as soon as possible to discuss the options available. 

Our Energy saving tips page has lot's of information about changes, including our energy calculator, you can make to be more energy efficient and save money. Our mobile app also offers energy efficiency tips and an appliance calculator.

Understand your bill explains everything you need to know, including for customers who have renewable energy installed. 

Your bill has two components, a fixed daily supply charge and an amount for the electricity you have used. The supply charge is the cost associated with getting electricity to your home or business – installing and maintaining the poles, wires and other infrastructure.

We offer a number of payment methods to make paying your bill as easy as possible, including online, telephone, cheque, direct debit and BPAY.

We only disconnect as a last resort. Horizon Power works with customers who are unable to pay their electricity bill to help them pay the account to avoid disconnection.

Please contact us as soon as possible so we can help you manage your account and avoid disconnecting your electricity supply.